1. Test Strategy, Test Plan, Test case creation.

2. Manual Testing - Positive and Negative testing.

3. Functional Testing

4. Regression Testing

5. Automated Testing using Quick Test Pro, WinRunner, QA-Run, Robot, Certify

6. Performance Testing using Load Runner on ERP, Web, Windows.

7. Beta Testing

8. User Acceptance Testing

9. Test Metrics, Test process improvements, testing tools recommendations.

10. Script development for Quick Test Pro, Load Runner, Certify, QA-Run, WinRunner, Robot.

11. Performance test recommendations on scalability, response time, and resource utilizations.

12. Website development, web hosting, SEO and web marketing